Active Portal • Enterprise 2.4

Customer Service &
Ticket Management

All-in-one central operations platform for service tickets, logistics dispatch, dynamic estimates, and customer 360° lifecycle management.

Customer 360° Intelligence
Track device records, tickets & quick WhatsApp dispatches
Estimates, Challans & Dockets
Automated PDF quotations and courier tracking workflows
Role-Based Access Control
Strict session security for admin & staff workflows
End-to-End Encrypted Customer Relationship Management
Customer Relationship Management

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